Our phone number is (250) 428-4210 - and we are typically available from 9 AM til 6 PM, Mountain Time in the winter, Pacific Time in the summer ("Greenwich minus 7 hours" - all year round - we don't fool ourselves about the time here in this valley, so we don't use "summer time"). If we are unable to take your call, then please leave us a message on our voice-mail system, and we will return the call as soon as we can, typically in a few hours, or the next day.

If you call from Europe, you are welcome to use our number in Denmark: (+45) 3698 0298 - it gets redicted to Canada at our expense; you will only be billed for the connection to Copenhagen, Denmark. If you call us evenings (European time), you will generally catch us - but you can leave a message 24/7.

Our fax number is (+1) 775-890-0699 - and you can use that number 24 hours a day.

Please use the following form to send us a message - upon receipt of your message, we will get back to you as soon as possible, usually within just a few hours. By using this form, you can be certain that your message is not mistaken for a spam attempt, but gets our immediate attention.